Aritronix Customer Service

[BigBSBusa]

Lots of debate about other brands of motorcycle alarms recently, so I thought I'd throw this out there. Somehow I managed to lose the remote pager for my alarm and called them Monday afternoon to order a new one. Standard delivery is FedEx 3 to 5 day for $7. I wanted it a little sooner and went with the express delivery for $12 which meant I should have it today (Wednesday). Well, when I got home yesterday it was sitting on my doorstep. Pulled the tail section off Midnight and got it programmed in about 20 minutes and back in action. I know it wasn't all Aritronix's doing, but I appreciate their effort. And I guess FedEx's, as well.

 

[kod3001]

Its nice when these companies get it right.

 

[ICEMANN]

Man I cant say anything but good about Marco and thier customer service for the Scorpio alarm. I was having the toughest time setting my proximity sensor. Sometimes it would be too sensitive and others not enuff. I called and gave details about my mount location etc. They set one for me and over nighted it to me with prepaid envelope to send the old one in for testing. BEST ALARM FOR THE BUCK W/SUPPORT THAT IVE SEEN.....

JD

 

[Rhythm]

Group: Members
Posts: 1533
Avg posts/day:1.54
Joined: Jan. 2003
Location: deleted Posted: Oct. 19 2005,15:56

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Man I cant say anything but good about Marco and thier customer service for the Scorpio alarm. I was having the toughest time setting my proximity sensor. Sometimes it would be too sensitive and others not enuff. I called and gave details about my mount location etc. They set one for me and over nighted it to me with prepaid envelope to send the old one in for testing. BEST ALARM FOR THE BUCK W/SUPPORT THAT IVE SEEN.....

JD [/QUOTE]

Location, Location, Loaction ! Try to keep that sucka (perimeter sensor) away from metal, JD.

 

[Vic_E55_2001]

If you don`t mind me asking how much remote cost?
Mine is still with me but scratched bad.

 

[BigBSBusa]

Remote was $59 plus shipping.

 

[soon2be]

They have excellent customer service. I was missing a part and they sent it right out, no questions asked. Also, ordered a second transmitter. I would recommend to anyone.

 

[Vic_E55_2001]

They have excellent customer service.  I was missing a part and they sent it right out, no questions asked.  Also, ordered a second transmitter.  I would recommend to anyone.

Is that possible to use 2 transmitters? Thanks!

 

[cache]

Aritronix is the mfg. if you want service, go to the source! the owner has dealt with me in the past, and he's good ppl.

www.aritronix.com

don't ask a vendor or supplier to help.

 

[ks-waterbug]

Aritronix is the mfg. if you want service, go to the source! the owner has dealt with me in the past, and he's good ppl.

www.aritronix.com

don't ask a vendor or supplier to help.

Couldn't agree more....

 

[cache]

Aritronix is the mfg. if you want service, go to the source! the owner has dealt with me in the past, and he's good ppl.

www.aritronix.com

don't ask a vendor or supplier to help.

Couldn't agree more....

you got the hookup!

 

[1127 TO 1299]

good company,
I had issues with the remote, they sent me a new on, got it 3 days later with a prepaid box so i can return my old one



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[Vic_E55_2001]

I had issues with my remote also, screen was blinking very fast when remote get hot. I called aritronix and the said that is normal.
Any other issues anybody?