Jugghed
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I wanted to share my BT Moto experience with the group. Maybe it will help others decide which flash/tune route to take with their Busa.
I heard for years how great BT Moto (BrenTune) was in the BMW community. When they announced they would be supporting the Suzuki Hayabusa, I was excited. Their promotion videos had me pumped. I preorder their handheld and stacks. The videos also made me lean towards the Akrapovic exhaust.
After a few months of waiting, I received the items (February 2023). The stacks mounted up cleanly. However, the flash would not load onto the bike. At the time, I already had a feeling it would be a beta experience with the flash process being new. No luck with the first unit, they sent another handheld…..still did not work. The on/off key sequence wasn’t correct during flashing. Chris at BT (Great help) was able to get me squared away quickly though through Dimsport. After, the bike seemed to run pretty good. The top end performance didn’t seem to be there as expected with the stacks. It certainly didn’t feel like a 20hp gain.
Some time goes by (Oct 23), I reached out to BT to see if any new maps were available. There were, Chris provided a new and improved map. The bike did run better… The QS seemed to work better, and the bike ran strong (My Gen 2 was still faster up top, but I guess I can’t fix that without a cam). I was content for the time.
Recently, I changed my exhaust from the Akrapovic APLT to the Brock’s CT (Wanted a full TI exhaust). I’m thinking here comes the benefit of having the handheld. I reach out to BT for a map. Their customer service agent Steven took my request this time. After analyzing my request, he tells me the mapping differences between the two exhaust maps are negligible. Continue using the map you have, the map is OTS, it will be fine. The response rubbed my OCD (I was told when I purchased the item, the maps were designed for specific setups.) I expressed to Steven if there were a specific map, I would like it even if the changes are negligible. He wouldn’t do it…..stated I have everything I need already. At this point, if I were the vendor I would have just updated the map for the customer to be done and moved on. On top of the frustration, it was disheartening to hear how generic the maps are. Their advertisement videos of the Hayabusa ripping on the dyno made me think I was getting a spicey map. However, it is my fault. They have the verbiage tucked away on their website; it basically states they are OTS maps.
During this time, I requested an online customer account on the BT Moto website (Technically this is where the map uploads/downloads are supposed to take place). In my mind, I’m thinking great. I won’t have to deal with Steven in the future. I was wrong, Steven denied my request for the account. He emailed me stating that he thinks I’m looking for back doors that don’t exist. It felt very unprofessional. Especially since I purchased the product through them. As a customer, it’s hard to fathom the vendor acting like you are scamming on a product you paid for. Maybe he only likes BMW guys. It was the final straw for me. If the handheld were sellable, it would be gone.
I’d recommend NOT spending $895 on a BT Moto Handheld. Other than flashing the ECU with their map, it’s worthless. It can’t create new maps on its own (all maps have to be processed by BT), reset codes, give data analysis, work with multiple motorcycles, etc. It’s a locked down USB stick. You are basically spending $895 for an OTS map delivered to your door. I would think you could get a more aggressive map and save quite a bit of money through Moore Mafia. For the DIY guys, I’d recommend Woolich. I wish the current Woolrich packages were available at the time when I bought the BT Moto handheld.
I hope some find this information useful.
Safe Riding!
I heard for years how great BT Moto (BrenTune) was in the BMW community. When they announced they would be supporting the Suzuki Hayabusa, I was excited. Their promotion videos had me pumped. I preorder their handheld and stacks. The videos also made me lean towards the Akrapovic exhaust.
After a few months of waiting, I received the items (February 2023). The stacks mounted up cleanly. However, the flash would not load onto the bike. At the time, I already had a feeling it would be a beta experience with the flash process being new. No luck with the first unit, they sent another handheld…..still did not work. The on/off key sequence wasn’t correct during flashing. Chris at BT (Great help) was able to get me squared away quickly though through Dimsport. After, the bike seemed to run pretty good. The top end performance didn’t seem to be there as expected with the stacks. It certainly didn’t feel like a 20hp gain.
Some time goes by (Oct 23), I reached out to BT to see if any new maps were available. There were, Chris provided a new and improved map. The bike did run better… The QS seemed to work better, and the bike ran strong (My Gen 2 was still faster up top, but I guess I can’t fix that without a cam). I was content for the time.
Recently, I changed my exhaust from the Akrapovic APLT to the Brock’s CT (Wanted a full TI exhaust). I’m thinking here comes the benefit of having the handheld. I reach out to BT for a map. Their customer service agent Steven took my request this time. After analyzing my request, he tells me the mapping differences between the two exhaust maps are negligible. Continue using the map you have, the map is OTS, it will be fine. The response rubbed my OCD (I was told when I purchased the item, the maps were designed for specific setups.) I expressed to Steven if there were a specific map, I would like it even if the changes are negligible. He wouldn’t do it…..stated I have everything I need already. At this point, if I were the vendor I would have just updated the map for the customer to be done and moved on. On top of the frustration, it was disheartening to hear how generic the maps are. Their advertisement videos of the Hayabusa ripping on the dyno made me think I was getting a spicey map. However, it is my fault. They have the verbiage tucked away on their website; it basically states they are OTS maps.
During this time, I requested an online customer account on the BT Moto website (Technically this is where the map uploads/downloads are supposed to take place). In my mind, I’m thinking great. I won’t have to deal with Steven in the future. I was wrong, Steven denied my request for the account. He emailed me stating that he thinks I’m looking for back doors that don’t exist. It felt very unprofessional. Especially since I purchased the product through them. As a customer, it’s hard to fathom the vendor acting like you are scamming on a product you paid for. Maybe he only likes BMW guys. It was the final straw for me. If the handheld were sellable, it would be gone.
I’d recommend NOT spending $895 on a BT Moto Handheld. Other than flashing the ECU with their map, it’s worthless. It can’t create new maps on its own (all maps have to be processed by BT), reset codes, give data analysis, work with multiple motorcycles, etc. It’s a locked down USB stick. You are basically spending $895 for an OTS map delivered to your door. I would think you could get a more aggressive map and save quite a bit of money through Moore Mafia. For the DIY guys, I’d recommend Woolich. I wish the current Woolrich packages were available at the time when I bought the BT Moto handheld.
I hope some find this information useful.
Safe Riding!
