I got this camera and it works real nice, but i can't seem to get it to record more than 5 1/2 mins.. Whats the deal?
I'd bet it's a card issue. Make sure it's a class 4 card and at least 16GB. I only have one 16GB card and I've had around 30 min. of 1080p video and 38 stills on it and still had room. I don't know exactly how much it will hold because I've never reached the limit, but I would bet it's a card issue.
That is the same card I use. Oh, and for customer service? My latch broke on the protective case, sent them an email from their site, gopro.com, and there is a new one in the mail, no questions asked. Thanks Gopro!
I had the EXACT SAME problem on Fri. I was headed out to the track and was changing the door and the latch broke. I emailed em, and they replied in about 5 min. saying to send em a picture, the serial number, and my mailing address and they'd send another one. I did, and about 5 min. later they sent me a reply saying it had been shipped.
If you have the GoPro Wide 5MP you need to download and install a firmware update to enable cards larger than 2GB capacity.
GoPro Wide Firmware