So, we order a pile of marble for the entryway and fireplace...
get all of it home and find like 3 boxed that are destroyed from poor handling.. crap...
Lowes says too bad, we wont do a thing about it...
I have to have the tiles so order 3 more AND a special handling fee.. suck..
3 boxes show up... I make them open and inspect... 2 of the 3 boxes are junk.. (keeping in mind most of this is "over" order in case I break stuff etc)
They eat it, and order more....
Turns out the company sent 6 boxes on the order not 3 so Lowes calls and tells me... Good, I can pick up the tile and finish job... What is going to happen to the "extra" box?
I suggest for the 3 hours back and forth getting tiles and standing there for an hour while they try to fix my order from the 2 junk boxes THEY opened... I should get it for free...
NO CAN Do....
cheapazz place.. few bucks worth of marble to cover me for full boxes and time lost? oh well...
No problem I told them... if you will open my account back up.. you will notice an standing order for the new flooring I was getting... total.. $4500.. you can scratch that...
They go like Huh??
Well if I can not get satisfaction on the tile, what happens when the carpet deal has a problem? I can see it now.. TOO BAD...... right?
Awww wait just a second... we can give the box of tile then...
told them thats ok, keep the stuff.... I can not trust to get good treatment on the tile, just not worthy my peace of mind on the carpet... thank you very much bye bye now...
get all of it home and find like 3 boxed that are destroyed from poor handling.. crap...
Lowes says too bad, we wont do a thing about it...
I have to have the tiles so order 3 more AND a special handling fee.. suck..
3 boxes show up... I make them open and inspect... 2 of the 3 boxes are junk.. (keeping in mind most of this is "over" order in case I break stuff etc)
They eat it, and order more....
Turns out the company sent 6 boxes on the order not 3 so Lowes calls and tells me... Good, I can pick up the tile and finish job... What is going to happen to the "extra" box?
I suggest for the 3 hours back and forth getting tiles and standing there for an hour while they try to fix my order from the 2 junk boxes THEY opened... I should get it for free...
NO CAN Do....
cheapazz place.. few bucks worth of marble to cover me for full boxes and time lost? oh well...
No problem I told them... if you will open my account back up.. you will notice an standing order for the new flooring I was getting... total.. $4500.. you can scratch that...
They go like Huh??
Well if I can not get satisfaction on the tile, what happens when the carpet deal has a problem? I can see it now.. TOO BAD...... right?
Awww wait just a second... we can give the box of tile then...
told them thats ok, keep the stuff.... I can not trust to get good treatment on the tile, just not worthy my peace of mind on the carpet... thank you very much bye bye now...
