OB_buzzlatka
Registered
I had a factory defect in the front seat and decided to ride the 200 miles to the factory instead of sending it in. I have heard horror stories on the board about their customer service.
I arrived and a slimy looking sales guy greeted me. I told him about the problem and he said it was my fault, not a factory defect. "here we go" I was thinking when he said, "We'll fix it. By the way do you want a free fitting?"
Not only did they fix the leather and fit the seat to my arse, he gave me a free bottle of the leather protector. I was out of there in under 2 hours. I have always thought the Corbin seats were the most comfortable and now I feel a little better about their service.
I arrived and a slimy looking sales guy greeted me. I told him about the problem and he said it was my fault, not a factory defect. "here we go" I was thinking when he said, "We'll fix it. By the way do you want a free fitting?"
Not only did they fix the leather and fit the seat to my arse, he gave me a free bottle of the leather protector. I was out of there in under 2 hours. I have always thought the Corbin seats were the most comfortable and now I feel a little better about their service.