Good Evening All,
I need some advice quick.
I purchased a 2006 Busa from a local dealer in town, and traded in my 03 Gixer 600 on 31 March 06. This is the fourth bike I’ve purchased from this dealer since 1997. The dealer has handled the financing on all four bikes no issues in the past.
The issue:
I get a bill from the finance company of my trade in (03 Gixxer 600) and they say I’m a month past due. A bill was due on 09 April and this bill is due 09 May. So I call the finance company and say the dealer paid the bike off as a trade and I bought a new one. The finance company tell me no such thing happened, I am now 15 days past due.
I call the dealer at once and ask what the heck has happened. Finance lady say’s she doesn’t now and will give me a call back. When she calls back she tells me that a mistake has been made with the pay-off amount of my trade in and I owe the balance which is $1000.00. I of course replied that “you guys†being the dealer arranged the financing, called for the pay-off and made the deal with me. Her reply was that yes, a mistake was made, and how would I like to pay. She say’s that I can either pay by cash or credit card, or they can rewrite the contract and finance the extra $1000.00. Of course I say that’s not acceptable and that I shouldn’t have to eat their mistake. So she sits their and waits silently, and comes back with…. How would I like to pay. So I tell her that I don’t and the dealer should bump up the trade in value of my old bike to cover their loss… which her reply was that I got fair market value for my trade in… and how would I like to pay. I had even told her that they gave me the pay off amount which effected my decision to make the deal with them and she came back saying that they only gave me an estimate of what the pay off would be…. Which is not what they said at the time…. They said the pay-off is…… again… I told her that it’s not fair that I eat their mistake.
What do you guy’s think? Help Please.
I need some advice quick.
I purchased a 2006 Busa from a local dealer in town, and traded in my 03 Gixer 600 on 31 March 06. This is the fourth bike I’ve purchased from this dealer since 1997. The dealer has handled the financing on all four bikes no issues in the past.
The issue:
I get a bill from the finance company of my trade in (03 Gixxer 600) and they say I’m a month past due. A bill was due on 09 April and this bill is due 09 May. So I call the finance company and say the dealer paid the bike off as a trade and I bought a new one. The finance company tell me no such thing happened, I am now 15 days past due.
I call the dealer at once and ask what the heck has happened. Finance lady say’s she doesn’t now and will give me a call back. When she calls back she tells me that a mistake has been made with the pay-off amount of my trade in and I owe the balance which is $1000.00. I of course replied that “you guys†being the dealer arranged the financing, called for the pay-off and made the deal with me. Her reply was that yes, a mistake was made, and how would I like to pay. She say’s that I can either pay by cash or credit card, or they can rewrite the contract and finance the extra $1000.00. Of course I say that’s not acceptable and that I shouldn’t have to eat their mistake. So she sits their and waits silently, and comes back with…. How would I like to pay. So I tell her that I don’t and the dealer should bump up the trade in value of my old bike to cover their loss… which her reply was that I got fair market value for my trade in… and how would I like to pay. I had even told her that they gave me the pay off amount which effected my decision to make the deal with them and she came back saying that they only gave me an estimate of what the pay off would be…. Which is not what they said at the time…. They said the pay-off is…… again… I told her that it’s not fair that I eat their mistake.
What do you guy’s think? Help Please.