This place did a sub standard job on the air horns I manufacture. I did not call & complain, they called to see how I liked them & when I told them they were sub standard the owner said to send the bad pieces back & he would use a different process & get them back to me overnight. That was the begining of March. So far he has told me (befor Easter) he will take them to UPS himself that afternoon. Then he tells me he left them outside the door for UPS when he went to lunch & they were gone when he got back. The secretary tells me they were shipped Fedex & gives me a bogus tracking #. I have left numerous messages on their voice mail & they have not returned my calls. I have a lot of money invested in the parts & just want them back with or without chrome. I did pay for the chrome work.
Need some help/suggestions on how to get my parts back. I would take care of it personally but its a 2400 mile round trip.
This is the place thats putting the screws to me.
Vance Henson
Vanguard Plating
921 B South Frazier
Conroe Texas 77302
936.499.7329
http://www.vanguardplating.com/
Need some help/suggestions on how to get my parts back. I would take care of it personally but its a 2400 mile round trip.
This is the place thats putting the screws to me.
Vance Henson
Vanguard Plating
921 B South Frazier
Conroe Texas 77302
936.499.7329
http://www.vanguardplating.com/