OB_cartman
Registered
I just spoke to the head service guy at the local Suzuki dealer where I purchased my '00 Busa, and I asked him about possible recalls for the cam chain tensioners on the '00s. I told him that several people on the web board that I read had reported problems with 3-dot tensioners failing, some of them mutiple times.
He told me, with the attitude of someone trying to explain something to a small, dense child, that there are a lot of wackos on the 'net, and that these reports were as likely to be "agents of Honda" trying to seed the Busa community with FUD as they were to be honest accounts of actual experiences. Heck, they haven't had *one single Suzuki of any kind* come in with even a worn out tensioner, much less a failed one with a blown engine. Besides, he added, you're under warranty. Don't worry, be happy!
I decided not to make an enemy at that point by arguing with him, in particular pointing out the fact that one of his own service people, just the day before, had told me that they had had 3 bikes come in with bad tensioners, one with a completely failed tensioner/fked up engine.
I will, however, become the biggest arsehole in the area towards this service department if my tensioner fails, or if Lofty Abuse's reports of a "4 dot" tensioner and associated recall become reality. He'll be getting each one of his words rammed back up his arse one at a time, over and over and over. And if it's the former, I'll be getting a brand spanking new engine from Suzuki America, not some halfarsed punk service kid rebuild of my old engine.
For people whose "recall" tensioners have failed, how have the service departments at the dealers reacted to your questions about why the failure occurred? Do they deny a design problem with the "recall" tensioners, or have they indicated that another redesign if the current tensioner is in the works?
He told me, with the attitude of someone trying to explain something to a small, dense child, that there are a lot of wackos on the 'net, and that these reports were as likely to be "agents of Honda" trying to seed the Busa community with FUD as they were to be honest accounts of actual experiences. Heck, they haven't had *one single Suzuki of any kind* come in with even a worn out tensioner, much less a failed one with a blown engine. Besides, he added, you're under warranty. Don't worry, be happy!
I decided not to make an enemy at that point by arguing with him, in particular pointing out the fact that one of his own service people, just the day before, had told me that they had had 3 bikes come in with bad tensioners, one with a completely failed tensioner/fked up engine.
I will, however, become the biggest arsehole in the area towards this service department if my tensioner fails, or if Lofty Abuse's reports of a "4 dot" tensioner and associated recall become reality. He'll be getting each one of his words rammed back up his arse one at a time, over and over and over. And if it's the former, I'll be getting a brand spanking new engine from Suzuki America, not some halfarsed punk service kid rebuild of my old engine.
For people whose "recall" tensioners have failed, how have the service departments at the dealers reacted to your questions about why the failure occurred? Do they deny a design problem with the "recall" tensioners, or have they indicated that another redesign if the current tensioner is in the works?
