tobin seats
- Thread starter hitmancqc
- Start date
TallTom
Registered
Hang in there. They are swamped and trying to go through some growing pains. Lisa is now the one that tries to process all the orders, while Tobin has hired at least one other person to help with the actual seat work. It is worth the wait.
This is in no way meant to sound like a rant, just an advisory. Lisa is not a rider. So Tobin is sometimes not getting info that is conveyed without specifically asking to speak to him. I went through the same process of them being hard to reach. I instructed that I speak with Tobin to discuss my seat fitment. The order form doesn't give you much latitiude on what your objectives are in the seat fit.
Lisa is good people, Tobin is good people. They are just getting overwhelemed with circumstances. As it turned out even after Tobin and I talked, my seat still needed to be redone. Tobin admitted that he had never done a seat for anyone my hiegth. The first fit wasnt right. They were very prompt and getting my 2nd fit turned around and I have been WELL PLEASED with the results. Huge difference in comfort and feel.
When you fill out the order, if you feel you want to talk to Tobin, you need to specify that on the order form. Also they no longer have any stock seats there. You will have to be without a seat while you wait, unless you have a second seat to use. I shipped mineoff when I travelled on business. It was there when I returned. The 2nd fit was a long week wait....:-)
This is in no way meant to sound like a rant, just an advisory. Lisa is not a rider. So Tobin is sometimes not getting info that is conveyed without specifically asking to speak to him. I went through the same process of them being hard to reach. I instructed that I speak with Tobin to discuss my seat fitment. The order form doesn't give you much latitiude on what your objectives are in the seat fit.
Lisa is good people, Tobin is good people. They are just getting overwhelemed with circumstances. As it turned out even after Tobin and I talked, my seat still needed to be redone. Tobin admitted that he had never done a seat for anyone my hiegth. The first fit wasnt right. They were very prompt and getting my 2nd fit turned around and I have been WELL PLEASED with the results. Huge difference in comfort and feel.
When you fill out the order, if you feel you want to talk to Tobin, you need to specify that on the order form. Also they no longer have any stock seats there. You will have to be without a seat while you wait, unless you have a second seat to use. I shipped mineoff when I travelled on business. It was there when I returned. The 2nd fit was a long week wait....:-)
TallTom
Registered
Go to TobinSeats.com. It has all the contact info. I know you can write sales@tobinseats.com and usually Lisa will answer within a day or so. Leaving phone messages is the slowest way to get a response I found.
I have numbers somewhere is you can't find them. The number is the house number. This is not a big operation. Tobin goes out to the shop and doesn't return home until later. Lisa isn't at the home number I don't think. Don't know. I just know that they are a small operation. And getting swamped with seat work.
I have numbers somewhere is you can't find them. The number is the house number. This is not a big operation. Tobin goes out to the shop and doesn't return home until later. Lisa isn't at the home number I don't think. Don't know. I just know that they are a small operation. And getting swamped with seat work.
Sometimes he is a little slow in responding, but trust that you seat will be well worth the wait!
I must agree, no problems and a good seat, 2 years now on the bike.
V-Max 2 Busa
Registered
Damn, sounds like these Tobin seats are in high demand. I got my requested material samples this week, gonna send out the seat tomorrow. Lisa will respond to e-mails within a couple days, she said they have been very busy moving into a new shop.
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