Found a small leak in my NEW Two Brothers Carbon Slip Ons today. I don't have 5 miles on the bike since I put them on. The left can is leaking at the rivited joint connecting the can to the aluminum front cap. I really felt like when I contacted Two Bros. they would apologize for the product defect and quickly ship me a replacement with a RMA return for the bad can. This was not the case. They actually wanted me to take my exhaust can off and ship it to them for their inspection. They would repair it, and ship it back to me. Is it just me or is that crazy?
Here is the video I sent them: MVI_4060.flv - Video - Photobucket - Video and Image Hosting
The joint is NOT leaking, the seal to the can and front cap is!
Before I gave in to the Two Brothers request to send in the defective product, I contacted the Two Bros. distributor from where I purchased the product and they are stepping up and making it right. (Ship replacement product first, then send in bad part.)
Anyone else have good / bad experiences with Two Brothers? (Not product, I love the sound of the pipes, but with issues in dealing with them.)
Here is the good side:
Here is the video I sent them: MVI_4060.flv - Video - Photobucket - Video and Image Hosting
The joint is NOT leaking, the seal to the can and front cap is!
Before I gave in to the Two Brothers request to send in the defective product, I contacted the Two Bros. distributor from where I purchased the product and they are stepping up and making it right. (Ship replacement product first, then send in bad part.)
Anyone else have good / bad experiences with Two Brothers? (Not product, I love the sound of the pipes, but with issues in dealing with them.)
Here is the good side:
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