Don,
I was recently at Chaparral and bought an Arai RX7-RR4. The guy who sold it to me said it was the last one and there wouldn't be any more. When I asked why, he said that Chaparral had advertised some prices which angered Arai and because of that Arai was severing the relationship. Too bad. I've been involved in four bike purchases, countless retail transactions in the store, and several mail order transactions. I've returned lots of stuff lots of times. I've had bikes serviced there. I've never had a problem. I'm not saying the other guys didn't get screwed, but I know I've been treated OK.
EZ