yes they labeled it abuse ! gave me loads of sh!t about missed shift grinding gears ! i fought with them for 5 weeks the oem repair was 2200$ to undercut the gears was 1500$ so after wasting four weeks they gave me a good will offer of 400$ to be used for oem repair only,there are a couple members who got it covered under warranty but there are more than a dozen who were denied ! when you take your bike in they will look for
tire wear/ in my case it was a three in strip down the center
rubber under the tail/ none on mine ,but from doin burnouts
600 mile service record
4000mile service record
sprocket and chain condition / they said mine looked like a saw blade ?/ an indication of hard launches/tryin to wheelie , but when i went back for tires they said my sprockets were perfect chain was good too! WTF !
also any mods you have done to increase performance/you know all the sh!t you didnt buy from them or have them install
basicly anything they can use to intimadate you /fu@&in suzuki is useless !!!!!!!!!!!! they will sit on the phone with you for aS LONG AS YOU WILL TALK ,THEN TELL YOU TO SCRATCH!, nice costomer service ! good luck ,
it comes down to your relationship with the dealer . i think?
if you have been with them for years and have bought several bikes and use them for all your mods and servicing ? you might have a chance .
but if you just use them to purchase your first new bike and work on it yourself they sh!t on you !
the oem tranny is a POS! if the bike is a cruiser you will never have a problem! but if you have had a problem you are runnin the bike past its limits and the week link "the oem transmision" will break! so in theory if you broke it once if they repair it the same way you will break it again ? get the trans cut its for drag racing and you will never have the problem again . do a search for a post i saw i think it was titled " 9000 miles trans slips in second. again!!!!!" i think this might of been one of the oem warranty fixes? if you send the trans out to be done get a billet shaft and shift fork that with the gears should make it bullet proof !!!!!! let me know if i can help ?