He's always given me great service.
What he means by the boards is the gang up mentality.
It may not be in your case, but some of us old timers have seen it.
NOBODY, and I mean NOBODY has 100% perfect chrome. Some are better than others. EVERY Chrome company out there has atleast SOME negative feedback!
I hope you get taken care of! I really do, but if you don't conform to the way HE wants it done, you don't have a leg to stand on. If ya want it fixed, you gotta do it the way HE wants it done.
I am NOT trying to take sides or offend anyone here, just stating the facts as "I" see em.
I bought a set of RC Component wheels that CAME from THEM chromed, with a 1 year warantee. A year and a week later the chrome started falling off.
They told me tough stuff, it's been over a year. How's that for some customer service?
They DID offer to rechrome them, at full cost, ofcourse.