I just got this months bill and like always I read through the charges. Here I go.
I've had this card for over 10, carried a MAJOR balance for more then a couple of years, always made minimum payments plus a couple hundred, and I've never been late. Last year when I sold my house I was finally able to get all caught up on my bills. So I paid this one off in full.
I got my bill today and on the first line I see "Membership fee" I have never nor will I ever pay a credit card a membership fee. I looked at the interest rate and it's up to 10.79% that's up over 4.25% in less then a year. That's the highest this card has ever been. Sense I paid off my debt I have not carried a balance and continue to pay the bill the day after I get it. This is how they repay you, I don't think so. I collected my statements for the last year and sat down in next to the phone. I'm not going to take this I'm going to cancel my account. I take a deep breath and call the 1 800 number. When they answer the phone I'm ready to fight. I question the membership fees and get this "There are no fees on your account we just use that to mark the new calendar year on your account." Oh, calming down a little I ask about the interest rate hike and get this. "Yeah, the rates have been going up by about .25% each month, however looking at your account we can do something about that. Please hold while I transfer you to an account specialist." The next rep gets on the phone and says " You have been an outstanding customer for aver 10 years so we'll do this. How about an interest rate of 1.99% for the next 9 months?" Now I'm speechless and can only say thank you very much.
I'm done now.
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