Hayabusa_1116
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Does anyone have a recommendation on Suzuki dealership on Long Island, NY? I am looking to take my mine for the 1st service
Dealerships and service
- Thread starter Hayabusa_1116
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Mythos
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If you're going to pay someone to change the oil, make sure you get recommendations. The plastics are not easy to remove from the Gen2 and if you get some goofball who busts them, it won't be worth it. ...not to mention over-torque the drain plug.
I have never had my Gen2 to a shop to do anything. You can do the routine maintenance yourself unless you know you are really not mechanically inclined or have little interest in doing your own work. An inexpensive ratchet set, a cheap beam torque wrench, an oil filter wrench, a drain pan, a funnel and an OEM filter and good oil. That there would cost less than your first service and you woud be able to do it yourself for ever for free. Take your time, a shop won't get your bike back to you for a few days anyway.
I have never had my Gen2 to a shop to do anything. You can do the routine maintenance yourself unless you know you are really not mechanically inclined or have little interest in doing your own work. An inexpensive ratchet set, a cheap beam torque wrench, an oil filter wrench, a drain pan, a funnel and an OEM filter and good oil. That there would cost less than your first service and you woud be able to do it yourself for ever for free. Take your time, a shop won't get your bike back to you for a few days anyway.
The OP has a Gen 3....FYI
Mythos
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Same deal. It doesn't matter what bike but if the Gen3 fairings are easier, that could only be a plus.
If you have the work done by a shop, I would tend to stray away from a dealership. There could be a great dealership shop by you but generally speaking I'd trust a shop that was only a shop more than a dealership that also is a shop.
I only mention the fact it is a gen 3 as it will probably need to be plugged into the "mother ship" like all the other ultra modern bikes (not sure though).
...and the first few services on a new machine should be done at a dealership that way if something is amiss, it is easier to get coverage.
Hayabusa_1116
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Also I was thinking that take advantage of the free services Suzuki gave with the pre-order. Aft I burn through the free ones I plan to do the maintainance myself atleast oil, air, filters etc.
Mythos
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Call me a pessimist but I always considered the risk of letting a dealership touch it to be greater than the risk anything would ever go wrong. Also, I've heard so many stories of motorcycle warranties not being honored. I don't trust dealership service and I have little faith in warranties. After seeing my wheel get thrown on the floor when I went to get tires changed, that confirmed all I had been told.
ratwell
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USA:
suzukicycles.com
“Will it void my warranty if I do my own services or have my own mechanic do them?
No, but if the service is done incorrectly or incomplete and the cause of a failure it will not be covered under warranty. You must also save all receipts.”
That’s all I can find on the website.
Canada:
www.suzuki.ca
or
99992-WARRT
Printed 03/01/17
“OWNER’S WARRANTY RESPONSIBILITIES
It is the responsibility of each owner to:
(a) ensure, at his/her own expense, that the Vehicle has the maintenance service inspections specified in the owner’s manual conducted by an authorized Suzuki Canada motorcycle and/or ATV
dealer and;
(b) maintain adequate proof that such service inspections have been conducted by retaining repair order copies. Please request your authorized Suzuki Canada motorcycle and/or ATV dealer to update the “Vehicle Service Record” pages of this Warranty Booklet at the time each service inspection is performed.”
Which takes precedent? Not so clear especially when you get no accompanying warranty paperwork with the Owner’s manual.
Suzuki Cycles
suzukicycles.com
“Will it void my warranty if I do my own services or have my own mechanic do them?
No, but if the service is done incorrectly or incomplete and the cause of a failure it will not be covered under warranty. You must also save all receipts.”
That’s all I can find on the website.
Canada:
FAQs - Suzuki Canada Inc.
Choose a topic and find answers to your most frequently asked questions.
www.suzuki.ca
“WILL IT VOID MY WARRANTY IF I DO MY OWN SERVICES OR HAVE MY OWN MECHANIC DO THEM?
No, but if the service is done incorrectly or is incomplete, and is the cause of a failure, it will not be covered under warranty. You must also save all receipts”or
99992-WARRT
Printed 03/01/17
“OWNER’S WARRANTY RESPONSIBILITIES
It is the responsibility of each owner to:
(a) ensure, at his/her own expense, that the Vehicle has the maintenance service inspections specified in the owner’s manual conducted by an authorized Suzuki Canada motorcycle and/or ATV
dealer and;
(b) maintain adequate proof that such service inspections have been conducted by retaining repair order copies. Please request your authorized Suzuki Canada motorcycle and/or ATV dealer to update the “Vehicle Service Record” pages of this Warranty Booklet at the time each service inspection is performed.”
Which takes precedent? Not so clear especially when you get no accompanying warranty paperwork with the Owner’s manual.
Be an interesting know if the gen 3 will need to be plugged into the computer to clear any service codes like the BMWs do....and I heard BMW won't release the code for people to clear them on their own..???
I guess with all things, you need to trust your dealership and have a good relationship with them. My Ram has gone to the dealer for all of it's service and maintenance and they treat it and me very well...They know how OCD I am about my truck and it comes back to me spotless.
Hayabusa_1116
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yes with BMW you must buy an expensive special tool to clear the service codes yourself.. i am reading the reviews of the local suzuki dealers around and they all seem like a dump... with a BMW i normally perform oil change and air filter for all major ones tires, breaks etc i take it to an independent mechanic... i am considering learning a few addntl things and may be getting a lift to work on some of the stuff myself.. may be i will get the 1st service done at the dealer and plan for the subsequent ones to do myself...in the meantime secure the right tools, lift etc.
Mythos
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I got 3 free oil changes with my truck so I took them. I did the last one myself and it looks like whoever worked on it did a good job. No bolts over-torqued.
I just couldn't be bothered changing the oil in my truck or the wife's car....I did it for years but now I let someone else do it...
I do all the maintenance on the bike but not because I don't trust bike mechanics, I just like to tinker and get to know the bike. I have a good buddy I used to race with who owns a bike dealership and although he lost the Suzuki dealership, he loves Suzukis and is a huge fan of Hayabusas...when I had new tires mounted, he did those personally as he knows how particular I am...(of course all they got were the rims...)
Hayabusa_1116
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What kind of lift stand do you use?
I just use paddock stands for most of the maintenance I am doing..
Riding home after buying my Z I noticed it felt like I was floating, sort of. I checked the air in the tires and found they were @ 50 and 52. I had ridden it twice before buying and put 80+ miles on it and didn’t notice this feeling. Since I’d ridden it twice before buying and didn’t feel this, I’m guessing their setup delivery guy had a bad air gauge or? Years ago after driving home on a new set of tires on a car I had I noticed the same feeling. It also had nearly 50 psi in the tires which I guess was their way of seating the tires when they were installed. It’s a good practice to check things whenever anyone works on our stuff.
After each time my truck goes in for maintenance, I lift the hood and check whatever they replaced...
This dealership I go to will ask you if you want to see what they are going to replace on the vehicle and will let you go into the garage and have the mechanic explain what is wrong so you can see it with your own eyes..
At the bike shop I go to, the entire wall to the maintenance bay is glass and the seats are facing it so you can watch the work going on....no throwing rims and tires in there...
You have to pick your service repair shops I guess...
Hayabusa_1116
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anyone did their free 1st service at a dealership as part of the pre order bonus? I called 2 local suzuki dealers in Long island area and the response is "we are not aware of any free service program for the new Hayabusa".. crazy. I called the Suzuki customer service and they are checking if a communication was sent out to all the dealers about this..
Wouldn't that be something if they forgot to do this....
Apocalypse
Registered
Yeah...sure they did. Companies always forget something when they have to offer some promised service to customers. And Suzuki is known worldwide for its high quality customer service and communication (sarcasm). Their centers in Europe don't care about customers and you can't even find an email to write directly to Suzuki Japan...Even if you find good dealerships they can't talk directly to Suzuki Japan, and the regional centers they talk to don't care about them either...
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