Details about my experence at HPC 1441 Busa

Some detailed account. Like I said its better to talk it over with them why you're feeling wronged vs running your head when your mad or someone is telling you, "you got screwed".

Btw my feelings are if you agree to the terms then why be bitter about them way down the road?
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Sorry to hear about this also. Talking with Greg on the net, he seems like a real stand up guy. Quick responses to all my questions. Have not had the chance to do business with him yet, but do hope to in the future. This is the first bad thing that I have heard of GPW, so hat will not cause me to lose faith in all the good I have heard. Hope this all gets situated soon.
 
the man's out $ unneccessarily. i had an experience waay less expensive and i posted up on like 6 forums:laugh:
i figured if i cost the shop just one sale it was worth it. also the shop found out i'd done it too, that made the zing even beta
 
craigntx said:
the man's out $ unneccessarily. i had an experience waay less expensive and i posted up on like 6 forums:laugh:
i figured if i cost the shop just one sale it was worth it. also the shop found out i'd done it too, that made the zing even beta
Click to expand...

Unless he has some proof he didn't agree to uprgrade then he's not out anything except maybe on oe valve and that's been stated that hpc had nothing to do with the stock valve assmbly.
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craigntx said:
the man's out $ unneccessarily. i had an experience waay less expensive and i posted up on like 6 forums:laugh:
i figured if i cost the shop just one sale it was worth it. also the shop found out i'd done it too, that made the zing even beta
Click to expand...

Do you even know the three sides to the story? I would suspect not. Therefore you, I and everyone else who has no clue what happened (and doesnt concern) need to let it be!!!!!
 
From what appears to be the story, you had a custom motor built up with stock valves and springs. The motor was run on a dyno for three sessions with no problems and then run again at another dyno? I take it it let go on the other dyno?

Anyway, that is not relevant. ANY time you run a motor repeatedly on a dyno the chance of an engine failure is there. A dyno sheet should be signed holding the dyno owner/operator harmless for damages. I and many others have seen MANY, MANY engines let go on dynos and at the track for "seemingly" no reason. That is called RACING! I keep saying how expensive it is to have modded motors, turbo motors etc. You have to have some deep pockets to fix bugs that may crop up.

It appears that if what Greg says is true, your motor is currently working fine with the new valves and springs. It also appears that he gave you back a running bike in the end? Just with new valves and springs? That is the "normal" way issues are handled on the dyno. The customer pays for any and all damage on the dyno. It is very, very stressful on an engine to do lots of dyno time.

I would not get into this except that if what Greg says is true, I had nearly the exact type of problem with a customer who flamed me for a rod failure on a Honda 250 ATV alcohol motor, even though it left the dyno and the shop running fine. The next day the rod let go and he blamed it on my product and how it must have caused it to blow up. I have been where Greg is and it is NOT FUN or FUNNY. Some guys don't know enough abou motors to realize the risk involved in racing engines. My rant is over.....sorry if I offend anyone, it is just that I have mental issues with this stuff.........

Now if I have this story wrong, disregard this post. If it is what I "think" it is, then I have laid out the normal rules regarding racing engines and dynos. I still get upset if I even think of that whole issue that I had............that was 8 years ago.
 
B@DA$$08BUS@ said:
Do you even know the three sides to the story? I would suspect not. Therefore you, I and everyone else who has no clue what happened (and doesnt concern) need to let it be!!!!!
Click to expand...

Well Said ! No need to feed the fire , It will resolve itself! :thumbsup:
 
also do not understand why there are 2 threads on this - feel compelled to respond to both. Greg/HPC have done 2 significant builds for me to a zx14 and a hayabusa. Top quality work, honest, professional. could not recommend more highly. I have one of those HPC stickers on my 08 hayabusa and it defintely adds HP. :thumbsup:
 
I will say I have learned a huge amount from this event or incident, matter of opinion. If I could spin the world back to that first phone call, "hello is greg there"... I would have said, sorry we are tied up for six weeks. But....though this situation evolved into change to the HPC operational procedures, I see it as a positive thing and another step on the hill to growth.

I just ask this from everyone we do business with, CALL ME A POS...say something....to me, when your not happy just tell me right off the bat right when it happens, right at the time I call and say things went wrong. Sometimes I let down my gaurd, bend the rules and do more than I should, sometimes I do exactly that and nothing less.

Like I said before.....nothing is more important to me and HPC than you running the living snot over ALL in the other lane. I love competition. Of course with my stickers on your bike. If we somehow missed that mark by a long stretch, I am sorry. I said it then and I will say it again. I have done everything I would have expected as a 26 year, veteran customer with tons of buying experience from bikes to cars and watches and computers with what I had to work with at the time. Am I better NOW, yes!

I hope Adam and I can find a better place, I think some cooling off time is needed by everyone involved, then a chat face to face and hopefully a handshake. We will see.

I am trying to be the better man! Its not too late for anyone else!!

over and out!

Greg Williams

Also thank you to my supporters....you are not paid to say what you say. Thank you!!
 
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I'm not taking a side and i'm not gonna double post for the other thread. After reading both threads of a 3 sided story I'm just glad that someone has finally become the bigger person and decided to put a end to this Jerry Springer episode. For the parties involved i hope this was a lesson learned on both sides. i hope the two of you can fix the issue, shake hands, sit down and have a beer in the garden of the White House. just my:2cents:
 
To all, I believe I said my peace. I could post everyday and respond to every asertion and interpretation of the ordeal. I will say this, **** happens, it does, its what we do when it happens that defines us. My issue was not that it happened, it was how it was handled afterwards that pissed me off. I don't, nor does GPW disputes what happened, we could have settled this when it happened if I would have known the truth when it happened. I truly believe GPW didn't know what happened, when it happened. But he certainly figured it ot later. Why it took 2 motnhs for hime to come clean I can't explain.

When discussed in person, GPW stated that he knew I was unhappy and completely understood why. In person, GPW offered a "settlement", and we were close to agreement. Unfortunately the business owner, who was not familar with what we discussing, or the technical side of what happened, got upset and had a strong opposing perspective. As GPW says, it is what it is. It landed here after it couldn't be resolved in person.

And for the technical side: the set-up was 100% the reccomendation by either GPW or KWS, I made no attempt to topside the reccomendation. So if it was a result of a pure mistake that happened, I understand, but understand where it was made. And understand, the valve drop happened at HPC, not anywhere else during the first tuning session right after the build.

In summary, there was a valve drop issue as a result of improper measurement of piston to valve clearance, this was the responsability of the builder checking clearance, that GPW and I agree on.

What happened afterwards is the subject for debate.
 
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