Same here. Bought that stupid cup tool, only to find I couldn't get an extension on it for the rachet because of the pipe. Strap wrench did not work either. That one works great!
What is a crush washer? You would think Zuke could put a steel insert in instead of using aluminum threads. I've seen the steel into aluminum in all the bikes I've ever seen.
crush washer is around the drain plug, just another measure to help make sure there are no leaks. My dealer usually just tosses one into the box but I think they are like $1 otherwise. Its good to replace it, when you see a new one vs the one on there you'll figure it out
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