Keep us up to date on this please.
hawyniron
- Thread starter hawyniron
- Start date
+1,000,000
and me personally... i'd have taken pics, told them pick it up like Bogus said and get a new bike [.]
but hey thats just ME.
but hey thats just ME.
Warchild
Banned
Did you get to see this "blown-out" seal after the fact? Given the other high-quality aspects of this servicing job as you've described them, I might suspect the filter wasn't tighten to spec.
This is a total drag, hawyniron.
Horror stories like these are one of a gazillion reasons why I never let anyone touch my bikes but me. As long as you keep all receipts for work you do yourself, any future warranty claim should not be an issue.
Seeing the dicked-up fairing re-install job when picking the bike up would have sent me in orbit.
Thanks for the input I got pics, Usually I do everything myself. but the dealer here just wants the first service and after that I can do. I didn;t want any warranty issues, they are pretty good about warranty on about anything for the first year. Can't change the engine or it will be considered salvage so they say? Hopefully I should get a new 2007 black, an exact replacement of what they destroyed monday! Hate to be a trader, but if monday falls through I will get a new zx-14 and have the courts collect my refund later. So sad the way the suzuki dealer treats us here.
Best of luck, I hope it all works out.
I just feel bad for the next owner of that piece of sh!t. They'll stick it right back on the showroom floor with the story "it has so few miles because it scared the previous owner". Someone is going to get fugged.
Once you get your new bike, tell us the name of the dealer. And don't take the new one back even for the 600 mile service. They cannot legally void your warranty if you do that service yourself. All you need are dated receipts. I also take digital photos of all my maintenance tasks and the odometer at the time. It's good proof for warranty claims and a great selling point for future buyers if you ever decide to sell.
That could have been disastrous. Good job not letting the bike hit the ground, etc.
All good advice, above.
I would never, ever take my machinery there for service, and would advise others of this incident in the most appropriate fashion.
On my 600 Katana a shop failed to tighten up properly after an oil change. I ended up sitting on the road looking at my severely damaged bike. The process of restitution was becoming drawn out. I told the owner of the shop that I'd own everything he had if he didn't appease me. In the end, he bought the Katana from me at full market value. I took the cash and laid it out on my first 'busa, back in '02.
Good luck. Glad you're not hurt.
Scar
All good advice, above.
I would never, ever take my machinery there for service, and would advise others of this incident in the most appropriate fashion.
On my 600 Katana a shop failed to tighten up properly after an oil change. I ended up sitting on the road looking at my severely damaged bike. The process of restitution was becoming drawn out. I told the owner of the shop that I'd own everything he had if he didn't appease me. In the end, he bought the Katana from me at full market value. I took the cash and laid it out on my first 'busa, back in '02.
Good luck. Glad you're not hurt.
Scar
went to motgomery motors the suzuki distributor explained whats going on, stafford montgomery apologized and I left with a new 2007 black, exactly what was destroyed. Now I need to start powder coating the cans and pegs, alarm,leds.... I'm seeking legal adice for damages, I lost a lot of work time to just get the bike switched out. I will have the full story if my lawer permits. keep you guys posted and thanks for the support and input
ALOHA!!!
ALOHA!!!
The Big Red One
Registered
Thats how dealerships operate
Did you get to see this "blown-out" seal after the fact? Given the other high-quality aspects of this servicing job as you've described them, I might suspect the filter wasn't tighten to spec.
This is a total drag, hawyniron.
Horror stories like these are one of a gazillion reasons why I never let anyone touch my bikes but me. As long as you keep all receipts for work you do yourself, any future warranty claim should not be an issue.
Seeing the dicked-up fairing re-install job when picking the bike up would have sent me in orbit.
Unfortunately once you hear knocking from an engine because of lack of oil, the damage is done. The dealership just wants to get you out of their shop. When your bike dies (and it will) you're gonna be even worse off than now. They'll use every excuse in the book to blame you, and you'll wish you'd never bought the bike
I would expect that you had to sign some kind of contract when they replaced the scooter...
I think I would be very grateful that they just "took care" of the issue so quickly.. They could technically had held you up for months and months for resolution if ever..
Be grateful, accept the loss of time and be happy that they stood behind their work... Having spent a lot of years in the service biz, the only thing you stand to gain at this point is lawyer fees (both sides) I bet..
99turbobusa
Registered
Oil on the rear tire sucks!! I broke my oil pan last year at the track and fish tailed doing about 70 or so. I would talk to the shop but when the motor doesnt have any oil in it then it will knock. I ran my bike with no oil in it and when I pulled the moter apart the bearings looked fine. For now on I would take it to "Smithers".
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