adamnflorida
Registered
well i am still waiting on mine....
hids still have'nt shown up !!!!!!&#
- Thread starter ilwu23busa
- Start date
Several threads have come and gone about it... but it boils down to a difference of opinion; Big George has said that he will not be back over here...
I was looking all over the site for the group buy about a week ago and found out it was deleted witch I thick was wrong because there are still buyers that are waiting for there hids, Including me. But I also contacted him at the other site after spending a while looking around.
HeloMech74
Registered
edited
I thought I should make an appearance in this thread with an explaination:
1. A bit over 50 kits were sold in the h.org GB... some people bought 2 and 3 kits. I am aware of 1 person who has not received their kit, and that person live in Canada and I've shipped 2 kits so far to him. The first kit was returned to me last week after being in Customs for almost 1 1/2 months. At this point I will issue him a refund because I cannot afford to send another kit. I'm not pointing the blame on the customer, but I have to do what I have to do.
2. With all the kits that were sold here I would like to mention that ANYONE who had an issue after the sale - whether it be a ballast or something else - was given whatever was needed to make the sale right.
3. Please understand that I - for personal reasons - have not been on the org to follow this thread. But, I have not received any emails that were not answered immediately or within 24 hours. My phone number and email addresses are posted all over the place. I'm not a hard person to get a hold of. Between the HID sales and my other business I receive a bit over 200 emails a day. Is it possible I missed someone's email? Maybe. But multiple emails? No. I wouldn't leave someone hanging.
4. If you've ordered from my in the past 1 1/2 months you know that there is a message on my website that spells out the fact that my price is low because I don't sell HIDs for a living. I order them in bulk as orders reach 10 and then they arrive from Japan. The day after they arrive I ship them to the customers. I made this comment during the h.org GB, and I make it during ever sale, and I make it during any other GB. If I had a stock of kits in my house you would have them in 3-days... but they wouldn't cost $175 either.
5. I have no problem with issuing a refund to ANYONE who feels they've waited too long for ANY sale. If you think the wait time has passed and I haven't already shipped your order, drop me an email with the details of the order and I will be more than happy to issue a refund.
So that's where I'm at and I can't be more clear that I have no problem with giving anyone their money back. Email or call me and if your order has not been shipped I will issue a refund. Trying to provide a low price on HIDs while having to place orders myself from Japan has proved to be something that is more trouble that it's worth. But that is my problem and not yours.
Thanks!
-G
1. A bit over 50 kits were sold in the h.org GB... some people bought 2 and 3 kits. I am aware of 1 person who has not received their kit, and that person live in Canada and I've shipped 2 kits so far to him. The first kit was returned to me last week after being in Customs for almost 1 1/2 months. At this point I will issue him a refund because I cannot afford to send another kit. I'm not pointing the blame on the customer, but I have to do what I have to do.
2. With all the kits that were sold here I would like to mention that ANYONE who had an issue after the sale - whether it be a ballast or something else - was given whatever was needed to make the sale right.
3. Please understand that I - for personal reasons - have not been on the org to follow this thread. But, I have not received any emails that were not answered immediately or within 24 hours. My phone number and email addresses are posted all over the place. I'm not a hard person to get a hold of. Between the HID sales and my other business I receive a bit over 200 emails a day. Is it possible I missed someone's email? Maybe. But multiple emails? No. I wouldn't leave someone hanging.
4. If you've ordered from my in the past 1 1/2 months you know that there is a message on my website that spells out the fact that my price is low because I don't sell HIDs for a living. I order them in bulk as orders reach 10 and then they arrive from Japan. The day after they arrive I ship them to the customers. I made this comment during the h.org GB, and I make it during ever sale, and I make it during any other GB. If I had a stock of kits in my house you would have them in 3-days... but they wouldn't cost $175 either.
5. I have no problem with issuing a refund to ANYONE who feels they've waited too long for ANY sale. If you think the wait time has passed and I haven't already shipped your order, drop me an email with the details of the order and I will be more than happy to issue a refund.
So that's where I'm at and I can't be more clear that I have no problem with giving anyone their money back. Email or call me and if your order has not been shipped I will issue a refund. Trying to provide a low price on HIDs while having to place orders myself from Japan has proved to be something that is more trouble that it's worth. But that is my problem and not yours.
Thanks!
-G
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