yipes ..
Schnitz Racing - Ive had it with them
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busarider54
Registered
I've wanted to buy from them a couple times but each time I sent an email with questions I never rec'd a reply. Too busy for a reply, I'm too busy to shop there.
Remember anytime you are looking for parts allways do a search. even when you see something on ebay just get the maker and do a Google search. because when you order from Schnitz all they are doing is getting it from someone else and saleing it to you. they are the middle man making $ for notting.
Take Pipecity. this guy is only 2 blocks from me. all that he has in stock is a cataloge to order from. I asked him about Brock Gen3 his price was 85 bucks more than calling brock myself. & he wanted 50 bucks more for the PC.so I ordered them from Brock and talked Brock what a smart guy.
So Guys SEARCH it helps
Take Pipecity. this guy is only 2 blocks from me. all that he has in stock is a cataloge to order from. I asked him about Brock Gen3 his price was 85 bucks more than calling brock myself. & he wanted 50 bucks more for the PC.so I ordered them from Brock and talked Brock what a smart guy.
So Guys SEARCH it helps
Bigdog5
Registered
I had problems with Schnitz with parts on back-order, money, and defective parts. Ordered adjustable lowering links from them, which come in Schnitz packaging, but of course they buy from someone else. Links broke, bottom line is that Schnitz takes no responsibility for these parts they OEM from other folks.
IMO the links were cheaply made and inferior, and that confirmed to me by someone else in the industry who told me that this particular set of links breaks on 2 out of 5 bikes they have seen them on! I spent all the money repairing my bike, Schnitz sent me another pair of the same links, no way they are going on my bike.
I no longer buy anything from Schnitz.
IMO the links were cheaply made and inferior, and that confirmed to me by someone else in the industry who told me that this particular set of links breaks on 2 out of 5 bikes they have seen them on! I spent all the money repairing my bike, Schnitz sent me another pair of the same links, no way they are going on my bike.
I no longer buy anything from Schnitz.
gixxer2k1000
Registered
+1 I usually do a search before I buy anything,although I usually buy from my local shop do to the fact that I get great deals and even better advice so I try to keep my $$$ local unless I know I can get it directly from the manufacturer for either the same price or cheaper.And like you said most of the time you are buying 3rd party already Schnitz does have alot of nice things but they are usually someone elses product with there packaging.
gunslingerjr
Registered
i like to go to local shops to buy parts.sure it always costs a little more but it keeps the money in my local economy and it something goes wrong i can get up in somebodys face instead of yelling on the phone and feeling helpless.people are a bit quicker to fix a problem when someone is standing in front of 20 other customers yelling and cussin lol.
Wow! Sorry I've not been on the board in a while guys. This is the first chance I've had since the racing season is over.
I don't have any first hand knowledge on the problems you guys have had so I can't make any comments or excuses...
All I can offer is my email address and phone number for you guys to contact me with any questions, concerns, or comments.
We do offer many products that are produced by other manufactures. We are a distributer for many of the products you buy and can offer them at a discounted price with fast shipping. We try to stock everything we sell, but sometimes that may be only be one or two. If one of our dealers calls and orders them, it may take some time get more coming. Many of our manufacturers are independend guys wanting to sell there products... this means they make them at night, after hours, or on the weekends and it may take a few days or even weeks for them to send us our orders.
Again, I appoligize for any problems you've had in the past and hope we can do business with you again in the future.
Ry--
Ryan@schnitzracing.com
1-800-837-9730 10:30-11:30am and 12:30 - 1:30 pm daily (when not racing or on the dyno)
<!--EDIT|Ryan Schnitz
Reason for Edit: None given...|1133533378 -->
I don't have any first hand knowledge on the problems you guys have had so I can't make any comments or excuses...
All I can offer is my email address and phone number for you guys to contact me with any questions, concerns, or comments.
We do offer many products that are produced by other manufactures. We are a distributer for many of the products you buy and can offer them at a discounted price with fast shipping. We try to stock everything we sell, but sometimes that may be only be one or two. If one of our dealers calls and orders them, it may take some time get more coming. Many of our manufacturers are independend guys wanting to sell there products... this means they make them at night, after hours, or on the weekends and it may take a few days or even weeks for them to send us our orders.
Again, I appoligize for any problems you've had in the past and hope we can do business with you again in the future.
Ry--
Ryan@schnitzracing.com
1-800-837-9730 10:30-11:30am and 12:30 - 1:30 pm daily (when not racing or on the dyno)
<!--EDIT|Ryan Schnitz
Reason for Edit: None given...|1133533378 -->
Ok, send us all (on this thread) a gift certificate for a minimum $25.00 bucks and you are forgiven.
David
Ok, send us all (on this thread) a gift certificate for a minimum $25.00 bucks and you are forgiven.
David
Update: I just had ordered a medium sized order from them,had absolutely no problems what so ever.Everything I had ordered came in, apparently everything was in stock.They even gave me a discount because I was a member of this site! NJ.
Keep up the good work Ryan.
<!--EDIT|nitrousjunkie
Reason for Edit: "I cant spell!"|1133536244 -->
Keep up the good work Ryan.<!--EDIT|nitrousjunkie
Reason for Edit: "I cant spell!"|1133536244 -->
Cache, I have had simaler experiences from them. The only way I buy from them is if they have a trailer set up at the track. Otherwise I would never order from them over the phone or online again.
This is the best statement ever made-"i like to go to local shops to buy parts.sure it always costs a little more but it keeps the money in my local economy and it something goes wrong i can get up in somebodys face instead of yelling on the phone and feeling helpless".This helps keep us little guys going and you can always walk in the door with your problem,that's why companies like Schnitz have us around cause they can't handle every problem in every state in one day.Work local,Spend Local,get your problems solved right at home.
The Big Red One
Registered
same issue with responding to my emails. I hope they hold a staff meeting and crack the whip on the customer service folks.
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