I've had no problems with UPS and nearly everything I buy (besides food) comes via UPS since I live in the middle of nowhere. I'm not kidding. I buy computers & accessories, cycle gear, car parts, pet food, clothes, shoes (size 14), vitamins, CDs, toys for kids, electronics, tires etc etc. I've also shipped a lot of car parts via UPS. I've only had a few problems with FedEx but they don't have a local office here like UPS. Thumbs up to the brown trucks for me. Friday night they delivered a package to me at 9pm at night! FedEx won't deliver past 4:30 pm - they have a long drive (90+ miles) back to their office and I did experience one major hassle with a recent FedEx COD from Kawabuser since FedEx wouldn't communicate their estimated delivery time with me as requested. I had to take off work and wait until they decided to show up. Not to mention they (FEx) couldn't find my house until I gave them directions even though anyone can bring up a nice map of my street on Mapquest.com. That was on a Friday and I provided exact directions by NOON and they still aborted an attempt to deliver until MONDAY. I know some people have had problems with UPS but they have sure treated me well whereas I've had a few problems with FedEx. The local UPS guys have never had a problem finding my house either. The FedEx drivers are out of OKC - 90+ miles to the north. As far as not calling back - well my problem has been with FED EX. Not only did they not call back as I TWICE requested to give me an estimated time of delivery they have still never called back in regards to the complaint I filed concerning this matter. (it's been about two weeks now)
[This message has been edited by Todd (edited 20 February 2000).]