i feel your pain have my sisters brand new hp and it stopped recognizing the hard drive .. they have a new driver for it, but u cant start the machine to install the driver (thanx) if they wouldnt make the mother boards so they have everything built on them there would be half as many problems...of-course then they wouldnt be so cheap to buy either... i have trouble with hp, dell, and gateway they all do it...is why my own computers are all ones I built myself from scratch..even the one i built 9 years ago still never crashes.