use some logic here.
You sent a seat to Tobin
He carried it to Lee at New Image
Lee performed the work.
Lee hands the seat to Tobin
Tobin sends the seat back to you
So is the service you are so happy with: the seat being modded or Tobin handling it?
I mean if it makes you so happy to have Tobin touch your seat. I can drive to his house when your seat arrives and see if I can get video of him touching your seat for an extra fee. He isn't really that far away.