I recall reading that the seats are a sideline business for Tobin & his wife, both having other full time jobs/careers, this would explain the delay in customer response & turnaround time. Being a self-employed one man operation I can surely relate to this, do you spend 4-8 hours a day talking to customers, returning phone calls & e-mails or do you spend it on production finishing orders that have already been placed, that's a no-brainer there folks.
Several months ago I attempted to contact them to get material/thread/color samples in order to make a final decision and it did take several e-mails and a couple weeks but Tobin's wife did finally contact me and sent out the samples. I never did get around to placing my order but am ready to do so now and would definetly be interested in a group buy. I would suggest that someone continue attempting to contact them to insure that their seat business is still in operation. Has anyone else recently had a seat done by them?