Yeah man that sucks, some of the smaller credit lenders would rather sell your debt than invest money in helping you.a little over 2 years ago I enrolled with a debt consoladation firm as a last resort trying to avoid bankruptcy due to loss of job and snowball effect of interest jacking on accounts that I was current (no late payments) already paid in $31k @$1240/mo, supposed to be finished this Dec. BofA and Citi refuse to deal w/the consoladation firm... thus the suit. good thing is that in Texas, they can't garnish my wages for this. I have nothing of value in my name, so all they might get is the finger if they don't want to play nice like everyone else. spooky on how many people are in the same shape or worse. I hope my kids learn from our mistakes... can't wait 'till Dec
BofA being primarily a bank does not have a strong credit card footprint and Citi has ALWAYS been risky.
We have a department here with a little over 20 full time employees to manage our debt management groups that area alone is a multi million dollar operation to keep open on top of the basic collections and recoveries areas.