Why-o-why didn’t I do a search for Exoticsportbike.com before I placed my order.
Placed order on the 8th of May for a “Top Gun†Undertail and Hugger.
Company promised 6 – 10 day delivery, also sent email stating same thing.
Check Exoticsportbike.com order status of order on the 15th – both items say In-Process
“Order Status
Your item will be pulled from our warehouse, prepared for packaging and then sent to our sorting facility. Your order will then be on its way to the carrier’s regional distribution center. The typical duration of this stage is 1-6 business days. Your tracking number may not be available until your shipment arrives at the carrier's regional center. Your tracking number will be emailed to you upon arriving at the regional center. Most orders take 5-10 business days for delivery. “
Check Exoticsportbike.com order status on the 19th – same message. Both items are In-Process
Contact Exoticsportbike.com Customer Service on the 19th and was told that both items have an ETA of the 22nd of May.
Check Exoticsportbike.com order status on the 22nd of May – same message Both items are In-Process
Contact Exoticsportbike.com Customer service on the 22nd and they say that my items have been shipped and I should receive an email during the evening containing shipping numbers.
Check email for shipping numbers – surprise surprise – no email from Exoticsportbike.com.
Checked Exoticsportbike.com order status on the 24th of May – same message Both items are In-Process
Contact Exoticsportbike.com Customer Service again – they give me a tracking number for UPS and then follow up with an email.
I check UPS about 1330 and the UPS message reads – there is no such tracking number, please check back (paraphrased) and it gives me the proper template for a UPS tracking number.
I check UPS again about 1600 and the UPS message has changed to -
“UPS has received shipper's billing information electronically. Billing information received does not indicate shipment pickup or drop-off. Please contact the shipper for more details.â€
It also says that the weight is only 1lb.
Check Exoticsportbike.com order status again on the 24th and the message has changed for one of my items
“Your order has been shipped out. Your tracking number is (xxxxxxxxx) and it was shipped via UPS. You can check online at
www.ups.com to get detailed tracking information. If you receive a notification that says Unable to Track Shipment don’t be concerned that is perfectly normal. Sometimes there is a delay in the time it takes the UPS database to update the information we send them, if you try again tomorrow you should be able to track it.
The other item status hasn’t changed – status is In-Process
Contact Exoticsportbike.com customer again and ask them about the other item – they say there is a note by it saying the wrong item was shipped and the correct one should arrive by the end of the week.
I also ask, if the item was shipped on the 22nd – why doesn’t the UPS tracking system reflect that – answer “there database isn’t that fast and is usually behind what’s going on, and that I should wait till tomorrow and try the UPS tracking number againâ€.
Wow… like this is the first time I’m getting a package through UPS. In my experience, UPS is very on top of things and their tracking status is up-to-the-hour if not up-to-the-minute data.
So right now…
Exoticsportbike.com says they shipped one item and one is due to arrive at the end of the week.
UPS says it has received an electronic payment – but no package.
And I was promised both by email and Customer Service a 6 – 10 day delivery time (22nd of May) by the latest.
Why-o-why didn’t I do a search for Exoticsportbike.com before I placed my order.
Not that I would advocate DNS poisoning, Man in the Middle, or any type of DOS but provide the following for informational purposes only:
Domain servers in listed order:
NS1.PARTSINFINITY.COM
NS2.PARTSINFINITY.COM
Answers to: 68.167.130.106
ExoticSportbike.com is:
Registrant:
The Street Club
135 Linden Avenue
Elmwood Park, New Jersey 07407
United States
Registered through: GoDaddy.com, Inc. (
http://www.godaddy.com)
Domain Name: EXOTICSPORTBIKE.COM
Created on: 14-Jan-01
Expires on: 14-Jan-16
Last Updated on: 16-Mar-06
Administrative Contact:
Club, Street
thestreetclub@zafina.com
The Street Club
135 Linden Avenue
Elmwood Park, New Jersey 07407
United States
2018732102
Technical Contact:
Club, Street
thestreetclub@zafina.com
The Street Club
135 Linden Avenue
Elmwood Park, New Jersey 07407
United States
2018732102