I'm usually really laid back about things like this...the wait I mean. I'm one of those guys that looks at parts and mulls over decisions forever!
When I finally pull the trigger, I'm never waiting by the mailbox. It'll get here...when it gets here. I don't jump when people snap their fingers and I never expect others to either. People get pulled off task - I know I do constantly at work and home.
I have a good riding buddy (converted to a frickin Kawi 14 tho
) who is the exact opposite. When he orders something off the net, he's the type guy to keep hitting the "Refresh" button to see if his tracking number came through yet.
lease: These type transactions are VERY stressful for him and give me a good laugh
. I tell him every time - why don't you go to the frickin store and just pay to get it and take it with you!?
While I do see your view on the initial wait, personal service call from the owner would've calmed me down. If you had gotten ripped off, or had been given the feeling that potential was there to get ripped off, I could see myself posting up in desperation.
I didn't really scrutinize the emails between you guys but, through the overall posts, I think Mike made the attempt to handle this once the problem was identified. As for CAps role, I take up for my friends all the time...when I hear something that seems out-of-character being said about one of my friends - who I feel comfortable speaking up for, I will. I think CAp saw that this was only a misunderstanding and tried to keep the flames from being fueled by your post. I don't feel that it was a coverup/conspiracy to hide "the truth".
Mucho good advice has been put out there already. Did you jump the gun?? IMO, maybe a lil. I don't know that I would've waited to the point that my bike was down before ordering a part over the I-Net that would be required by week's end...added to the urgency factor that caused the frustration.
I think Mike and CAp did what he should have done (Mike) and what I would have done (CAp). I actually would feel better about doing business with Mike after reading this post than I did before reading it (not that I was against it before).
I'm glad you got your parts, sorry you were inconvenienced, but there are great people here!
and BTW, I've had a few of my threads removed since joining the board
...but I always had a reason given by the Mod that took action and after I had time to cool off (internet tough-guy!
), I could see that the tone/context of my post was not constructive and what was so important for me to say that second, wasn't such a big deal the next day...or could be worded differently to possibly have a positive outcome.
As you see, I keep coming back, and hopefully you will too.