OK, you seem to be legit so like everyone else here, I apologize if we flamed you.
Here's something I recommend: There are a lot of genuine 'Busa enthusiasts on this board who have extensive knowledge of the bike. Before I posted anything on this board I spent time searching/researching their posts so that I could gain an understanding of any known common problems or "features", and not have to ask "newbie" questions that the gurus have already addressed. I recommend you do the same as this board covers every aspect of your machine.
You'll find that the typical 'Busa is pretty reliable (based on the concensus from this board), which is why it sucks that yours seems to be "broken". I had some initial issues with mine that were also due to poor assembly/configuration by the shop I bought it from. Although we have the right to expect things to be put together correctly, it's still worth knowing enough about the mechanical aspects to be able to spot obvious blunders, and that's where this board can help.
Please don't cancel your membership just because of the initial knee-jerk reactions of some of us who've had to put up with stupid postings/bait from "Hardley" owners etc. in the past.
Stick around, you'll learn all kinds of useful stuff...