Dealerships suck..........and yes you've done damage to your motor that WILL show up before long. My wife had a shop do that to her car before I met her and within a few hundred miles it was all over.(extreemachine @ Dec. 02 2006,18:05) I would say it puts a hurtin on the motor! Yes it prematurely wears out alot of things in the motor. The dealership is NOT going to let on to this. They gave you a free tire in hopes of you leaving happy for there mistake and not following through with any ideas of saying the motor is bad. You may get 1o miles, 100 miles, 1000 miles but you will have problems prematurely from lack of oil for whatever time frame it was. My .02
Dealerships!!! They are ALL alike! I hate to stereotype but you here these stories over and over again.
ahhh..I'm calm now. Thank you.(mjn @ Dec. 02 2006,20:07) Before you complain to the BBB, or Suzuki, or anyone else....talk to the owner and see if they will make it right.
Once you start making thier life misserable, your chances of getting anything will drastically drop.
Try the adult, mature approach first. If they are jerks about it...THEN open up the guns on 'em.
BBB
Local Dealer investigator
Suzuki
Local Newspaper
Lots of things you can do to make them "pay". But lets face it, what you really want is your bike back, in good condition. Right?
I know you are pissed off...and I would be too. Just remember, it is human nature to react to an attitude. Right or wrong, its a fact.
Do your best to work this to YOUR advantage. Work it smart.
Good luck. Keep us posted.
ADD;*** One more thing; Remember, "to err is human". Nobody is perfect. We all make mistakes. The only thing that counts is how they man up to the mistake, and how they compensate you.
Would you please stop this!(Shibumi @ Dec. 02 2006,20:19) Good advice on attitude.
Be very clear with them-
1. They screwed up. Their negligence caused your bike to lose all its oil. The B.S. story is just that, and their fault the drain plug wasn't tightened even if true (no chance).
2. You will accept nothing LESS than a new engine. Do NOT accept a rebuild from any place displaying this degree of incompetence and negligence.
3. If they do not comply with your terms you will take all steps above and turn it over to a lawyer who will go after them for endangering your life due to their negligence.
4. Enjoy your new MV Augusta you will be able to buy from the settlement money!
Excellent advice. You need to find out who owns the dealership some other way, so the responsible persons don't get the "story" to him or her before you do. Each state has a "corporation bureau" or something similar (usually there's a link from each state's official website--look for starting a business, or checking corporate status), and it will typically list the owner's name and address. Make the call to the owner and and be calm and reasonable. Decide what you want first, so you can get to that point. Good luck, and keep us informed.(mjn @ Dec. 02 2006,22:07) Before you complain to the BBB, or Suzuki, or anyone else....talk to the owner and see if they will make it right.
Once you start making thier life misserable, your chances of getting anything will drastically drop.
Try the adult, mature approach first.
Excellent point. Hopefully the dealer will stand up and do what's right, but it's best to prepare for the opposite.(bigoltool @ Dec. 03 2006,10:31) AND DOCUMENT EVERYTHING!!! Phone or personal conversations can't be easily documented, but emails and letters can!
They are absolutely beautiful, aren't they?(runeight @ Dec. 03 2006,05:27)Would you please stop this!(Shibumi @ Dec. 02 2006,20:19) Good advice on attitude.
Be very clear with them-
1. They screwed up. Their negligence caused your bike to lose all its oil. The B.S. story is just that, and their fault the drain plug wasn't tightened even if true (no chance).
2. You will accept nothing LESS than a new engine. Do NOT accept a rebuild from any place displaying this degree of incompetence and negligence.
3. If they do not comply with your terms you will take all steps above and turn it over to a lawyer who will go after them for endangering your life due to their negligence.
4. Enjoy your new MV Augusta you will be able to buy from the settlement money!
My Lord, I want one so bad!