I got my BDE/Hindle exhaust from Tom @ Veltune yesterday. All I can say is, WOW! My transaction with Tom has been nothing but positive and professional since first contact with him about the exhaust. He done an EXCELLENT job of polishing the mid pipe and can. He has been quick to handle any questions or concerns I have had. The exhuast was packaged in such a way that a new born infant could have survived shipping if wrapped like my exhaust was. It took about 30 minutes to unwrap it all!!! Given how UPS has treated some of my past packages, I thanked Tom out loud after unwrapping each and every unscathed piece.
He even included a tube of WENOL metal polish for maintaining the stainless mid pipe and a length of heat tape just in case I needed it. Above and beyond, in my opinion, and greatly appreciated! I have to say that it seems more and more common these days to find that there are lots of people in business that just don't care about their business or customers. Tom does NOT fall into that category. He is very professional and his concern for customer satisfatcion is evident in every e-mail, phone call, and in the details such as how he packages the goods.
If you're looking for goods or services that Tom offers through Veltune, don't hesitate to give him a call. He's good people. His sponsorship and participation here is definitely an asset to the board!
Thanks again, Tom. I look forward to doing business with you again!
He even included a tube of WENOL metal polish for maintaining the stainless mid pipe and a length of heat tape just in case I needed it. Above and beyond, in my opinion, and greatly appreciated! I have to say that it seems more and more common these days to find that there are lots of people in business that just don't care about their business or customers. Tom does NOT fall into that category. He is very professional and his concern for customer satisfatcion is evident in every e-mail, phone call, and in the details such as how he packages the goods.
If you're looking for goods or services that Tom offers through Veltune, don't hesitate to give him a call. He's good people. His sponsorship and participation here is definitely an asset to the board!
Thanks again, Tom. I look forward to doing business with you again!