AJAY
Registered
Just a warning to my fellow oRgsters. If you have Verizon internet service, check your bill and see if you are being charged for "Security and Backup Bundle". Major scam (IMO).
I get my Verizon bill electronically and it flows directly to my bank. I have to approve payment, but it's so easy, that I usually just click pay full amount and off it goes. Today I actually opened a bill and reviewed it to find "10/1 10/31 Security and Backup Bundle/50 GB" with a $10 per month charge associated with it. Evidently, this provides you with antivirus protection plus 50GB of backup storage all for the bargain price of $10 a month!
Except I already have AV software on all my computers and I have a home network server with 2 TB of storage (really cool, access it anywhere).
A little web searching reveals that Verizon slipped this charge to a lot of people's accounts and is a source of major anger on the internet.
I called Verizon and learned that this was added to my account back in March 2011. They initially told me they could reverse the charges back 3 months. I thanked the representative for her help, told her it was nothing against her, but asked for a supervisor. I was able to get them to credit all charges by asking politely while insisting that I never agreed to this service and never used this service. The first 3 months were "free trial", so I got the last 6 months credited for $60. The supervisor handled it professionally and more or less admitted a lot of people have called over this issue.
I get my Verizon bill electronically and it flows directly to my bank. I have to approve payment, but it's so easy, that I usually just click pay full amount and off it goes. Today I actually opened a bill and reviewed it to find "10/1 10/31 Security and Backup Bundle/50 GB" with a $10 per month charge associated with it. Evidently, this provides you with antivirus protection plus 50GB of backup storage all for the bargain price of $10 a month!
Except I already have AV software on all my computers and I have a home network server with 2 TB of storage (really cool, access it anywhere).
A little web searching reveals that Verizon slipped this charge to a lot of people's accounts and is a source of major anger on the internet.
I called Verizon and learned that this was added to my account back in March 2011. They initially told me they could reverse the charges back 3 months. I thanked the representative for her help, told her it was nothing against her, but asked for a supervisor. I was able to get them to credit all charges by asking politely while insisting that I never agreed to this service and never used this service. The first 3 months were "free trial", so I got the last 6 months credited for $60. The supervisor handled it professionally and more or less admitted a lot of people have called over this issue.