I am not sure how I missed this thread, but I am just catching it.
Our thoughts are with you Rodney. Brack is a good hospital, but the staff can be busy and unresponsive to say the least. They are a the regions only level 1 trauma center and get most all of the homeless and indigent cases as well. When I had my bike crash back in August, the ambulance insisted in riding me all the way from outer Pflugerville (mongolia) to Brack instead of North Austin Med Ctr and I was only whining of collar bone and knee, not seriously injured.
Please let us know if there is anything we can do locally. I do have some co-workers that moonlight at Brack's ER, they are kind of worthless, but I might be able to get some phone numbers off of them.