Mototeck undertail - group buy
- Thread starter kkattan
- Start date
Smart move Grumpy ! The cheap orange clips will cause trouble eventually . They may be the reason why some people are getting the problem with the lights flickering .
chat with their live help.
as ZukRace pointed out.. here is a reply from Rob
I don’t work in the customer service department so I’m not the one that makes or receives or gives out tracking numbers. I have to check with the customer service department the same way that customers do. I’ll shoot over an email to the customer service manager and I’ll see what’s going on over there.
<!--EDIT|kkattan
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That's me kkattan. I received the tail on the 13th as promised, but it wasn't primered. It's a silver one. I really wanted to make this job as easy as possible on my painter, but I guess I'll just have to work with it.yes.. basically it depends on what color you ordered.. someone here ordered the primer one.. ( i thought it was they were going to send black.. instead they sent the primered base one..
Date of order: March 3
Date of Delivery: March 13
i know that doesnt seem fair.. someone who waited to place their order on March 3.. then gets a tracking number a few days later with expected delivery of March 13.. while some placed their order on Feb 21 and still no tracking number!
again, i am trying to resolve this issue today. so please check your PMs.
So I guess now were at the mercy of ROB.
Rob if you can hear us we know we are not going to get any special deals waiting we are going to just shut up and wait till you get around to sending the rest of the tails ...don't rush oh no we don't want you to go out your way or anything will just sit here and listen to that song "Patience" by Guns And Roses.
Rob if you can hear us we know we are not going to get any special deals waiting we are going to just shut up and wait till you get around to sending the rest of the tails ...don't rush oh no we don't want you to go out your way or anything will just sit here and listen to that song "Patience" by Guns And Roses.
i got my undertail last night.. really nice.. very light.. eveyone is like.. you paid over 200 bucks for that.. yeah.. well i dont think we have choice.. i am guessing it doesnt cost to much to manufacturer. it is really thin plastic. but i guess thats all you need.. also i got my free lights!
still checking on your orders.
still checking on your orders.
for questions regarding shipping try contacting
http://www.exoticsportbike.com/customer_service_live_chat.htm
not the sales department.
http://www.exoticsportbike.com/customer_service_live_chat.htm
not the sales department.
Ok...i finally gave up and called them directly... they said that they have had alot of calls reguarding these undertails and that the rest of them should be shipped already... they didnt say how many but in my case anyway the lady told me that i should have a tracking number today. kkattan they said they would be sending my tracking number to you since i still dont recieve emails from them for what ever reason. So hopefully the rest of us have undertails in the mail and we will see them before the weekend... i'm not holding my breath...
I just called them also and talked to some guy named Mike. Not sure what department he works in. He said all the group buy undertails are shipped. I told him I didn't have a tracking # yet. He said I should have it and was going to contact shipping and see about my tracking #. He also said I should have my tracking # today. I hope he's right, I'll find out when I get home from work tonight. Good luck guys.
Shasta1914
Registered
I talked to a young lady this morning and she told me the same thing as shimmyz.
"All group buy tails have been sent out" I should be receiving a tracking number sometime today.
She couldn't tell me when it was shipped though.
"All group buy tails have been sent out" I should be receiving a tracking number sometime today.
She couldn't tell me when it was shipped though.
I tried the live chat earlier and was sent to another page and told to send message (so they must have been busy or not in the office)...so I have sent 2 emails today and I have not heard back yet, but I hope it is true they are out and we will get tracking numbers today!
1meanZ
Registered
They told me UPS would be by last FRI to pick up the bad tail(tail lights bad). I called 4 times MON wondering where UPS was. Never did talk to ROB "he was always on the other line". The final time a girl told me ROB promised UPS would be here TUE to get the tail. UPS just made it's rounds through my neighborhood and guess what. Just buzzed right past my house. I called UPS and they have nothing in their system about picking up a package at my house. Meanwhile, the rear of by bike is chopped up waiting on an undertail. I guess that 1 year warranty is worth ####. I am going to call Mototeck directly in the morning and see if they can do anything for me. I want to ride my damn bike!
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