Heli-bars sent me tracking yesterday morning, and I then noticed they shipped it requiring a signature...which they could have informed me of ahead of time, or noted somwhere on their website.
I immediately emailed them back, and said that won't work, as I'm not home during the day, and that it was ok to deliver without a signature.
After a couple more emails, no problem, we will create a new label.
Great!
Last night I get new tracking from Fed-Ex...signature required on the info.
So, I emailed HB, so that they would get the email this morning.
I emailed a couple hours ago again, still no reply, so I just called...closed on Friday, Sat, Sun.
RRRRRR!!!!
So whoever basically did nothing about it all day yesterday, and went home for the weekend.
Now I get to find out next week how far that I have to chase this package to get it.
I can't stand people that won't do their job right.
Go Heli-Bars, your customer service isn't looking too good right now.