Definitely a BS install. Hes all a persona. He actually doesnt work at the dealership at all. As for the ceramic failure in the BST Wheel I believe BROCKS installs them. Brocks had a video of wheel bearing install not to long ago on youtube go check that out.
Yeah, if that's the Brock video I was talking about...I've lost all respect for that guy.
Where he says, "this is to show all you guys at home how to install wheel bearings with basic hand tools".
He then proceeds to hammer out the old bearings, fine, I've hammered out many...and they went right into the trash.
But those were brand new, and should've been pulled out and shelved.
Regardless, he then hammers the new ones in with a socket.
I've Always used a press, or threaded rod and washers to draw them in when need be.
I had a threaded bearing puller set years ago, but it walked off somewhere.
A member here posted a link to where he bought a cheap puller set and did his new wheel bearings. Thanks to him I ordered one...$45 shipped.
Like the guy who pays $400 for wheel bearings can't swing $45 more, and if you aren't capable of using it, fine...find someone who can.
Anyone who runs a bike business should know that you Never hammer on a wheel bearing to install it, and if you hammer it out, it's junk.
So, from Brock's video, he is one of 2 things, an idiot, or wants you to screw up bearings and buy more.
Not sorry, it is what it is.
Don't post this bs and you won't get called out on it.
Shameful is what it is.